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Conflict

Solution Focused Conflict Management in Teams and in Organisations

Fredrike Bannink Abstract Rather than dwelling on the conflict, solution focused conflict management asks: what would you prefer instead of the conflict? The focus is on the preferred future of the team or organisation. Clients are considered capable of formulating their vision and of devising solutions that bring this hoped-for outcome closer. The expertise of the solution focused media- tor lies in asking questions which help clients in this respect and in motivating clients to change. Conversations become positive and shorter; ensuring that SF conflict management is also cost-effective.

SF Conflict Management in Teams and in Organisations

An Introduction to Fredrike Bannink Introduced by Carey Glass This choice of Treasured Article goes right back to the first publication of InterAction in May 2009; Solution Focused Conflict Management in Teams and in Organisations by Frederike Bannink. Chosen for its elegance of description, it illuminates the Solution Focused approach to conflict resolution simply and clearly, provides a pure table of differences between Solution Focus and a problem-focused approach and is accompanied by a brief, easily followed case study.

Two teams merged into one

Jesper Hankovszky Christiansen Introduced by Annie Bordeleau Clients asked Jesper H Christiansen to merge two teams that were in deep conflict with each other. The management had concluded that due to the team’s overlapping activities, it was essential they work together, once and for all. The management had tried this in the past, without success.

Peter Röhrig

MBA Dr.rer.pol. Organisational consultant, mediator, coach, solution-focused trainer. Co-founder and associate of ConsultContor - Consulting and Coaching, Cologne, Germany. Teams and people in challenging leadership situations lie particularly close to the heart of the economic sociologist. In the context of his own professional experience as executive science manager, he supports them in overcoming blockages, resolving conflicts and successfully pursuing their goals. Qualifications as social scientist and organisational developer are the basis for his resource-oriented and solution-focused approach.