Steve-Creffield and Kat-Barclay
Review by Dr. Kat Barclay This article by Steve Creffield is a great story about how Brighton & Hove Integrated Care Service addressed challenges in their local health economy by expanding prior experiences with SF. Leaders and staff developed 5 dynamic aspirations to help guide the way forward for BICS. The use of ‘spaces’ for focus group conversations is presented as a valuable approach to help capture ideas and simplify a complex situation into themes of priority. BICS has now grown as an innovative organisation providing great impact on health care – an interesting example for other organisations of how the use of SF can make a difference.