SFCT Reviews
Mar 18, 2025
Abstract
I designed and facilitated an institutional quality review process based upon Solution Focused Principles within my institution, Ghana Christian University College (GhanaCU). This process was mandated by the GhanaCU Institutional Quality Policy. Both the Policy and the review process were designed to enable teams to frame and take responsibility for their own quality improvement – in contrast to the past in which our quality standards were dictated to us by external parties. At the core of the process was the Solution- Focused Quality Review Instrument that all unit teams in the institution were required to complete under GhanaCU’s current Institutional Quality Policy. The Instrument was designed around the SF therapeutic model consisting of identification of strengths, framing of a preferred future in terms of new goals and their impacts on other parties, identi- fication of existing and new resources to meet goals, scaling of progress towards goals, and development of action plans to achieve goals. The approach emphasised existing strengths and resources possessed by teams and the development of solutions to challenges rather than the analysis of ‘present- ing problems’. The design of the review instrument was negotiated with the Institutional Quality Team from August to November 2013 and approved by the Institutional Quality Board in November 2013.