Solution Focused Future Forum
Case Study
Jan 5, 2025
Jesper-Hankovszky-Christiansen
Abstract
Late in 2013, two good colleagues (Kati Hankovszky and Urs Limacher-Koechlin) and I had the unique opportunity of planning an event together. Unique because it created the opportunity for a team of practitioners, not just a solo agent, toreflect on the SF methodology we use in our work and particu- larly how the briefness in this methodology really stands out as a unique sign of quality. The client was an institution for physically and mentally disabled people with 100 employees, work shops, drop-in centres, school, and living areas. This institution was facing a series of challenges, most importantly spending cuts, but also organisational challenges, conflicts between managers and employees and several long-term absentees owing to illness. The institution wanted an event that would allow everyone space and opportunities for a more constructive and positive outlook on the challenges the employees and managers were facing, not only in the present, but also from a long-term perspective. It was important to the client that the event wouldn’t end up in complaints and discussions about problems but instead bring focus to solutions originating among the employees themselves, and thus creating ownership of the process.