SFiO
The InterAction Collection
OF SOLUTION FOCUS PRACTICE IN ORGANISATIONS · Vol 2 - 2013 Edition

Applying SF in Lufthansa Systems Kft

An interview with Monika Houck

Oct 26, 2024

Alan Kay

Abstract

Monika Houck was the CEO of Lufthansa Systems Kft in Budapest from 2007 to 2012. In the last 25 years Monika has been both a manager and a coach within different companies of the Lufthansa group. As a leader, she was responsible for global sales and key account management, and led production and operations in various roles including line manager and project manager. She studies and applies systemic and SF coaching and is an active member of SOLWorld, EMCC, ICF (PCC) and other networks. She recently moved from Budapest to Wiesbaden

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Alan Kay
Alan Kay
SFiO Reviewed Practitioner
InterAction Contributor
SFiO Contributor

Alan Kay learned solution focus from SFBT family therapy trainers. He saw immediate success with business clients by simply translating SF into the client’s language. He offers his clients solutions in strategic and operational planning, customer experience implementation and, more recently SF training and management development. His many clients range from large banks, to educators, to film festival organizers. His work is based on the entire continuum of the engagement; that the change the client wants starts happening right away; be most pronounced in the main activity and sustain afterwards via follow-through.

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